Hi. I’m Pam Hardley

I have been in the travel industry as a retail agent for over 17 years, previously managing a busy retail shop for a large travel chain, where I was consistently in their top 5 agents nationwide, and for the last 10 years working independently as a broker.  I absolutely adore travelling, exploring new countries and experiences.  The world is a large place and I’d love to help you visit it.

 I have travelled to : [66 countries]

• Australia: Sydney, Canberra, Melbourne, Great Ocean Road, Adelaide, Perth, Brisbane, Gold Coast, Sunshine Coast, Cairns, Port Douglas
• Africa: South Africa, Botswana, Zimbabwe, Zambia, Mauritius, Morocco, Egypt
• Asia: Thailand, Malaysia, Bali, Borneo, Vietnam, Cambodia, China, Japan, Sri Lanka, Maldives
• Europe: England, Scotland, Ireland, Wales, France, Liechtenstein, Spain, Portugal, Andorra, Monaco, Greece, Croatia, Slovenia, Austria, Czech Republic, Estonia, Germany, Switzerland,  Holland, Belgium, Denmark, Sweden Norway, Finland, Russia, Poland, Bratislava
• Middle East/Indian Sub-Continent:  Dubai, Abu Dhabi, Maldives, Oman, Jordan, Turkey
• Pacific: Fiji, Cook Islands, French Polynesia, New Caledonia, Vanuatu, Hawaii
• South and Central America  Argentina, Chile, Ecuador, Galapagos, Peru, Brazil, Bolivia, Mexico, Cuba, Caribbean Islands, Guatemala, Cost Rica, Panama, Colombia
• North America:  Los Angeles, Las Vegas, San Diego, San Francisco, Seattle, Chicago, New York, Washington, Philadelphia, Montreal, Quebec, Toronto, Vancouver and British Columbia, Alaska, Miami, Orlando, St Augustine

Why should you choose me?

I have a passion for travel –enabling me to advise clients with my personal knowledge – those small things that don’t come from brochures or the internet can make or break a trip
I give professional independent and unbiased advice.  I work for you, the client, not for the airline or any other travel supplier.
I’ll save you time as have information from suppliers at my fingertips and can pull up your travel related options quickly and easily. I am able to handle all aspects of your trip, from air tickets to hotels, car rentals, trains, cruises, shows and activities.  Just through dealing with 1 person.
I’m not some anonymous website or suppliers call centre in a foreign country.  You know where I am, who I am and how to reach me
My pricing is competitive, so you have all the advantages without additional cost.
With my in depth knowledge, experience  and expertise, my goal is to ensure my clients enjoy a hassle free  experience in the planning of their travel, by listening to their needs and what is important to them, resulting in an enjoyable stress free  trip which exceeds their expectations
I will work whichever method suits my clients -   by phone, email, fax, or in person, and I am available 24/7 for emergencies

Testimonial from Client

Hi Pam

I am emailing on behalf of my sister and myself to say a huge thank you for the faultless perfect holiday you booked for us both.

The way you came to my residence, sat down with myself and my sister, listened to what and where were going.

Then came back to my residence, dropped off all the tickets and other information.

When we arrived everything was there, all transfers, all accommodation with separate beds as requested.

This meant a lot to us as it took a lot of worry off us.

All the airlines that were ticketed as international there were no problems.

We were impressed with all the airlines we flew

From Air new Zealand to United Delta and Virgin USA .

All of this was important as this trip was for my sister, she went away with great memories and your work ensured this happened as well as for me.

In conclusion your work made this an outstanding holiday and I say the best ever, had once again faultless and perfect, look forward to book with again and will recommend you to anyone looking to plan a holiday. 

Thanking you Brian Lloyd and on behalf of my sister Maria

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Hi Pam,

I don’t even know where to start…

Our trip to America is literally a once in a lifetime trip for us.

For me to have sat down and sorted, booked, confirmed all aspects of our trip would have taken weeks. Not to mention probably ending up with me tearing my hair out. Being able to have one person handling all our (numerous) requests has actually been so, so very easy. You have replied to our requests promptly, offering alternatives (usually cheaper and much more suited), and guiding us through the process.

4 days ago, I came across The Classic West Concert event that Ticketmaster.com (in America) was selling tickets to. As luck would have it this concert was being held in LA on the nights we will be there. I tried to research purchasing tickets myself from NZ, but kept coming up with dodgy looking websites that claimed to have cheaper tickets. Then we had a brainwave to call you and see what, if anything, you could manage to do…

As you know there was a presale option for tickets going on sale this morning. Unfortunately, we could not qualify for that presale as we didn’t hold the associated credit card. I emailed you with the details and, frankly, didn’t hold out much hope. In fact, when tickets went on sale this morning, I tried to secure x 4, and couldn’t even secure 1! Suffice to say I figured we wouldn’t be going. ****Then you called****…to let me know you had secured x 4 tickets for us!!!!!! Words could not even come close to describing how we all feel right now…You have literally made our year!!!

WE COULD NOT HAVE DONE THIS WITHOUT YOU AND YOUR CONTACTS Thank you very, very much. Your expertise and contacts have made this trip possible and we are all so excited.

Warmest Regards

Tracy and Family.

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Hi Pam, we have just returned home at 1pm today. We had a fabulous time our tours were awesome. Thank you so much for all your hard work in organising our fab holiday.

Thanks again

Love from Glynis and Den xx

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Hi Pam

Just to say once again you did a brillant job re my holiday there were no problems at alll everything booked re flights shuttles and accomadation was all there no hasssles.

Once again your planning was prefect from start to finish will use you for the next trip no hesitationsin dealing with you again once again thank you for the brillant job as always.

Look Forward to book through again.

Regards

Brian

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Hi Pam

We've returned after a great trip - thank you for your help in this.

We were with family for a week or so of this trip..................the rest was a 'package from Vacation Villas Florida and what a stuff up - 5 bookings and 2 of them, no record of our booking and the wrong Hotel booked!

Very frustrating and costly!

So your 'part' was really appreciated

Bill Mc

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Hi Pam

Neville and I wanted to thank you for doing such a great job of organising out recent trip to England and Europe. Everything just went perfectly. Everyone was expecting us as our itinerary said. We could never have organised such a great trip as you did for us. We hope to do another one and will get you to organise that for us as well.

We can’t thank you enough.

Kind regards

Joan

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Hi Pam,

Happy New Year to you and your family.

Very appropriate communication in the light of recent events.

I have always had the utmost confidence in your integrity and processes.

Regards

Michael

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Personal quote:

The only travel you regret is the travel you don’t do - with the assistance of an experienced broker – me !

I look forward to hearing from you.